Support

We are here to help

Thoughtful, human support for WaveOS, TapMood, and everything we build. We keep response times low and quality high.

Contact

Talk to a human

Every reply comes from the WayV team. No bots, no scripts—just people who care deeply about your experience.

Location: Quebec, Canada
Support hours: Monday – Friday, 9am – 6pm EST
Priority members receive same-day responses
Account setup Billing Product guidance Security

Send a note

We respond quickly and keep things simple.

Common questions

Quick answers to the essentials. We keep things transparent.

How fast do you respond?

Most replies arrive within one business day. Priority members hear back in hours.

Where is my data stored?

WaveOS and TapMood keep as much as possible on-device with clear export controls.

Can I talk to a person?

Always. Every conversation is handled by a WayV teammate, not a bot.

Do you offer onboarding?

Yes. We provide guided setup for teams and individuals so you feel confident from day one.

We're listening

Tell us how we can help

Your feedback shapes our roadmap and support playbook.